Service Assurance

Service assurance is officially graduating from an era of dashboards, tickets, and engineers scrambling to find what’s gone wrong to swift root cause analysis and proactive fixes As AI moves deeper into the network stack, a burst of experimentation has …

As AI adoption accelerates, telecom operators have a chance to claim a central role in the AI economy, says Spirent (now part of Keysight). To seize it, they must move beyond connectivity and deliver trusted, high-performance AI infrastructure and services. …

RADCOM posted revenue of $71.5 million for fiscal 2025, up 17.2% year-over-year, marking steady growth for six years in a row In sum — what to know: Strong financial performance: RADCOM’s revenue for full-year 2025 was up 17.2% year-over-year, with …

Agentic AI success in telecom depends on the availability of meticulously curated, multi-domain data derived from network transactions and interactions Agentic AI tops many telecom providers’ strategic objectives for 2025. Recognizing its potential, some providers are already investing in AI agents …

What do modern network test and assurance tools and strategies need to look like, to satisfy operator needs and provide a positive user experience? Complexity is one of the fundamental issues that the wireless industry—and the test segment in particular—has …

The expectations for generative artificial intelligence in the telecom space are high: McKinsey & Co. says gen AI could revitalize telco profitability; Ericsson says that it is already transforming the industry. The applications of gen AI are manifesting in customer …

Spirent is already taking steps to automate service assurance in carrier networks At the recent Test & Measurement Forum, Spirent Communications Senior Director of Assurance Strategy Ross Cassan laid out key networking trends that are impacting service assurance and how …

In this episode of Will 5G Change the World? NETSCOUT’s Greg Mayo, senior director of engineering, looks at where 5G is (in terms of successes and areas for improvement) after five years in what is typically a 10-year generational cycle. …

The telecom industry always expected that taking the next step in 5G network evolution, moving to full 5G Standalone (5G SA) networks, would be a heavy lift. And indeed, 5G SA network deployments saw sluggish growth last year, largely due …

Private networks present a number of challenges for testing and assurance. By their nature, private networks are delivering some type of service aspect that cannot be achieved via the public network, whether that be more secure access, targeted coverage, or …

Considerations include operational readiness, business case development and go-to-market strategy A logical, virtual, end-to-end network slice that automatically comes into being to serve the exacting requirements of a particular horizontal or vertical use case—that’s a big part of the vision …

Cisco has announced plans to buy out private-equity-backed network monitoring and assurance company Accedian, which has been partnering with the IT and networking giant on assurance for telco networks. Financial terms of the agreement have not been disclosed, and the …

With the move to a service-based architecture, what does it take for operators to become cloud native?  With meaningful new 5G revenues failing to materialize with the Non-standalone architecture, operators are now increasingly moving to a 5G Standalone service-based architecture. …

The three (not so) easy pieces of 5G service assurance—orchestration, the edge, and end-to-end visibility Here’s a hypothetical: A manufacturing enterprise has looked at its options for gaining production efficiencies and opted to use various video analytics backed by private …

Swisscom is putting the ‘world-first’ tech to work in its newly deployed 5G network, Ericsson said Ericsson on Tuesday announced a collaboration with network performance app developer Netscout and Swiss telco Swisscom, to produce a new cloud-based solution aimed at …

Adaptive Service Assurance correlates quality KPIs with Amazon CloudWatch telemetry, EXFO said Network testing and monitoring solution vendor EXFO on Monday announced that its Adaptive Service Assurance (ASA) solution is available through Amazon Web Services (AWS). The product makes it easier for …

VMware’s telco cloud automation and service assurance offerings also get new features and enhancements VMware on Thursday announced changes to its telco cloud portfolio that it says will help Communication Service Providers (CSPs) with modernization efforts around 5G, Radio Access Network (RAN) …

Now Platform Tokyo gets telco features “with service delivery, care, and assurance in mind” Enterprise workflow management software maker ServiceNow has announced the release of Telecommunications Network Inventory (TNI), a workflow management solution to help telco network engineers design and build network …

5G is a “strong, enduring growth driver,” Spirent says Spirent Communications saw strong performance and record orders during the first half of the year, driven by 5G and its targeting of new customers such as hyperscalers with assurance solutions. CEO …

Scaling up to the cloud is about being smarter, not working harder 5G Standalone (SA) requires a fundamentally cloud-native approach. The 5G core is built on cloud-native principles, designed to provide flexibility and scale. This approach increases carrier agility, but at …

Service providers have to deal with increasing complexity in their networks and services, amid what have been highly manual and ponderous service assurance deployments that almost inevitably result in visibility gaps and too much data that needs highly skilled human …

EXFO says its full-stack 5G service assurance helps operators detect, correlate and resolve problems, regardless of the fault’s location.

VMware this week announced the general release of Telco Cloud Service Assurance, a rebranded and refeatured Telco Cloud Operations stack.

Amdocs calls its $188M purchase of service assurance SaaS maker Mycom OSI a strategic play for intelligent network automation, 5G and cloud.