JD POwer

JD Power’s findings on customer perception of network reliability are in line with recent findings from Ookla Wireless customers in the U.S. are seeing improved customer experience due to 5G …

There was a notable uptick in the percentage of wireless customers who were making their purchases in stores during the second half of the 2021, according to a new survey …

Editor’s Note: RCR Wireless News goes all in for “Throwback Thursdays,” tapping into our archives to resuscitate the top headlines from the past. Fire up the time machine, put on …

Editor’s Note: RCR Wireless News goes all in for “Throwback Thursdays,” tapping into our archives to resuscitate the top headlines from the past. Fire up the time machine, put on …

A new survey on wireless customer satisfaction from J.D. Power shows that customers are happier with their devices when they receive in-store demonstrations of features. The survey was based on …