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Wireless customers are returning to stores, JD Power survey finds

There was a notable uptick in the percentage of wireless customers who were making their purchases in stores during the second half of the 2021, according to a new survey from J.D. Power. The last two installments of the J.D. Power study of wireless...

#TBT: Lights, camera phone, T-Mo; ’03’s most-wanted phone features; Moto jettisons Symbian … this week in 2003

Editor’s Note: RCR Wireless News goes all in for “Throwback Thursdays,” tapping into our archives to resuscitate the top headlines from the past. Fire up the time machine, put on the sepia-tinted shades, set the date for #TBT and enjoy the memories! Lights, camera phone,...

#TBT: ‘Data was what they really wanted’; Seeking a global GSM phone; Call home from the plane … this week in 1996

Editor’s Note: RCR Wireless News goes all in for “Throwback Thursdays,” tapping into our archives to resuscitate the top headlines from the past. Fire up the time machine, put on the sepia-tinted shades, set the date for #TBT and enjoy the memories! Hot products from...

J.D. Power: Customers more satisfied when devices are demo'd

A new survey on wireless customer satisfaction from J.D. Power shows that customers are happier with their devices when they receive in-store demonstrations of features. The survey was based on responses from thousands of wireless customers in the first half of this year, among whom 58%...