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BROWSING:
J.D. Power and Associates
Carriers
SaskTel, Koodo Mobile dominate J.D. Power Canadian carrier survey
Dan Meyer
-
May 8, 2014
Carriers
Report: T-Mobile US has the LTE speed, Verizon Wireless the LTE reach
Dan Meyer
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April 1, 2014
Carriers
Reports: Sprint set to cut customer care jobs
Dan Meyer
-
March 21, 2014
Carriers
T-Mobile US bolsters entry-level data buckets, increases cost on unlimited
Dan Meyer
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March 8, 2014
LTE
Worst of the Week: How do you say ‘network quality’ in German?
Dan Meyer
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March 7, 2014
Carriers
Carrier Wrap: Verizon Wireless further delays VoLTE, aces J.D. Power network survey
Dan Meyer
-
March 6, 2014
Carriers
Carrier Wrap: T-Mobile US continues to tinker; AT&T scores another J.D. Power win
Dan Meyer
-
February 21, 2014
Opinion
Reality Check: Wireless pricing dynamics – what happens next?
Dan Meyer
-
February 11, 2014
Carriers
AT&T Mobility customer care continues to impress J.D. Power
Dan Meyer
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February 6, 2014
Devices
Survey finds smartphone users spend more; iPhone most satisfying
Dan Meyer
-
September 6, 2012
Carriers
Retail, Sprint Nextel, Tracfone score victories in latest J.D. Power survey
Dan Meyer
-
August 9, 2012
Carriers
T-Mobile USA to shut 7 call centers, cut 1,900 jobs
Dan Meyer
-
March 22, 2012
Carriers
Verizon Wireless to close 3 call centers, 3,000+ jobs impacted
Dan Meyer
-
March 9, 2012
Carriers
4G generates greater customers complaints; Verizon Wireless scores highest in customer care
Dan Meyer
-
February 2, 2012
Carriers
Verizon Wireless, U.S. Cellular tops in latest J.D. Power and Associates network quality survey
Dan Meyer
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August 25, 2011
Carriers
Verizon, Boost lead customer-care satisfaction in J.D. Power survey
Tracy Ford
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July 28, 2011
Carriers
Monthly service plans gain popularity among prepaid customers
Matt Kapko
-
March 31, 2011
Devices
Survey: Social media spurs device love
Dan Meyer
-
March 17, 2011
Worst of the Week
Worst of the Week: Idol worship
Tracy Ford
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March 4, 2011
Wireless
VZW, U.S. Cellular get top honors in J.D. Power call quality survey
Tracy Ford
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March 3, 2011
Wireless
Bits & Bytes: Huawei releases open letter, Google launches Cloud Connect; and more
Sandra Cuya
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February 25, 2011
Worst of the Week
Worst of the Week: Mr. Cranky Pants
Tracy Ford
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February 4, 2011
Carriers
T-Mobile gets top customer care honors from J.D. Power and Associates
Tracy Ford
-
February 3, 2011
Analyst Angle
Analyst Angle (Special Edition): The big four carriers and their competitive positioning
jscarbo
-
September 29, 2010
Carriers
Worst of the Week: Keep the change
Dan Meyer
-
September 10, 2010
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