J.D. Power

The end of the ACP federal program to provide low-cost internet is creating an interesting, but complicated, opportunity for internet service providers This past June, the Affordable Connectivity Program (ACP) …

Latest J.D. Power survey found Verizon easily outpacing Sprint, AT&T and T-Mobile in nationwide network performance; only tripped up by U.S. Cellular Score it as two for two for Verizon …

T-Mobile assembles concerts to push greater camera use, while Verizon Wireless hit a snag in labor talks … 13 years ago this week Editor’s Note: RCR Wireless News goes all …

Latest J.D. Power survey found AT&T just ahead of T-Mobile among postpaid, Consumer Cellular tops among prepaid providers AT&T Mobility just edged out rival T-Mobile US among “full-service” mobile operators …

Over the last decade, all of the top-four wireless carriers have dramatically improved their customer satisfaction ratings. Even so, we tend to take our hats off in congratulations to the …

AT&T supplanted T-Mobile as the best performing full-service carrier in the latest J.D. Power customer care survey, Consumer Cellular tops for no-contract service AT&T Mobility jumped T-Mobile US for the …

Sprint CEO Marcelo Claure regales CTIA attendees with humor, tackles network concerns LAS VEGAS – Sprint CEO Marcelo Claure’s comfort level at industry trade events continues to grow as the …

Hello! And welcome to our Friday column, Worst of the Week. There’s a lot of nutty stuff that goes on in this industry, so this column is a chance for …

Verizon Wireless tops another network performance metric; with Sprint, T-Mobile US and AT&T Mobility fighting for scraps Verizon Wireless continues to accumulate network performance accolades, with the latest coming from …

The most recent studies were just released by both J.D. Power and RootMetrics, and they both say the entire wireless community looks better and stronger than ever before. Users say …

AT&T Mobility continues mastery of J.D. Power survey, while Sprint prepaid brands rule no-contact space AT&T Mobility often finds itself playing second fiddle to rival Verizon Wireless in terms of …

Hello! And welcome to our Friday column, Worst of the Week. There’s a lot of nutty stuff that goes on in this industry, so this column is a chance for …

A new J.D. Power survey found low customer-satisfaction scores for EIP, despite wider acceptance Equipment installment plans for mobile devices have officially swept the domestic wireless space, with just about …

Increasing use of mobile data service is driving wireless network service issues, according to the latest network quality survey by J.D. Power. The report also crowned Verizon Wireless as the operator with …

AT&T Mobility ranked best in purchase experience for full-service carriers, according to a new study by J.D. Power. The firm conducted two studies that also found sales representatives play a key …

—Verizon Wireless has yet again come out on top of a network quality study conducted by J.D. Power, however unlike a similar consumer survey released earlier this year it was …