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Incumbent NEPs lean in to CSP software solutions

Ericsson, Nokia this week announced new CSP software offerings This week incumbent network equipment providers Ericsson and Nokia made major service provider software announcements, the former around service management and orchestration and the latter on a multi-faceted SaaS offering. These launches are indicative of the...

CSPs are undervaluing the 5G needs of 99% of world’s businesses: Report

42% of SMEs prefer to partner with a CSP on 5G, says report According to a report conducted by Omdia and BearingPoint//Beyond, the global potential market of small and medium-sized enterprises (SMEs) for CSPs, particularly when it comes to 5G, remains significantly untapped. The report...

The pandemic is forcing a shift to remote testing. Will it last?

The global pandemic is driving a shift toward the use of remote, virtualized testing in lieu of in-person network technician visits, according to a new survey of communications service providers. Most CSPs believe the shift is temporary, but a small percentage say that the...

The changing role of CSPs in enterprise networking: ‘Selling a solution, not a network’

The world of enterprise networking is evolving, and CSPs must evolve with it Enterprises are looking to bring their digitalization plans to fruition by adopting cloud, IoT and edge technologies, and 5G has the potential to accelerate these plans and provide the quality of service...

Communications Service Providers and their need for network automation (Reader Forum)

The main priority of any Communications Service Provider (CSP) is to consistently meet the demands and concerns of its customers, but this is becoming more difficult to do as the rate of new technologies continues to expand. To address this accelerating rate of change,...

Why cloudnomics is the route forward for telecom service providers (Reader Forum)

Global telecom service providers are deploying 5G networks and as far as new services are concerned, anything goes, as new business models are tried and tested to maximize new revenue opportunities. The onus today is on becoming digital service providers and migrating towards a...

Telcos are at a 5G crossroads: To plug-in into an ecosystem, or to orchestrate it

Bearing Point // Beyond CEO: 'The risk of inaction is irrelevance' This is a moment of significant innovation and transformation for the connectivity sector. Enterprises are looking to bring their digitalization plans to fruition by adopting cloud, IoT and edge technologies, and 5G has the...

How to manage your network during the coronavirus pandemic (Reader Forum)

If you thought the election of Donald Trump was a game-changer, or Britain’s departure from the EU was a shock, 2020 would like to have a word with you. It’s already been the most disruptive year in a generation or more, with entire nations...

5G automation: The whys the how and the when (Reader Forum)

It's become almost a mantra in the industry: 5G is the promised land. However, due to burgeoning Opex and Capex cost-effective 5G deployment will make automation a necessity without which the promised land cannot be reached. Automation is absolutely crucial to address the deployment...

Five gaps separate CSPs from enterprise services success (Reality Check)

Why CSPs must take immediate action on their investment priorities, innovation, partner ecosystems and more We’re currently witnessing an explosion in enterprise spending on ICT. Analyst firm Gartner estimates the enterprise ICT market will increase its spend and is expected to be worth USD$3.6 trillion...

5G deployment–5 commandments for success (Reader Forum)

“A goal without a plan is just a wish” – so wrote French novelist Antoine de Saint-Exupéry in the early twentieth century. Nearly a hundred years later, these words ring true to mobile operators as they seek to deploy 5G networks. The fifth generation of...

The 7 IT requirements of organizations facing 5G (Reader Forum)

In the coming months, communication services providers (CSPs) across the globe will be busy rolling out their 5G networks, promising data rates 100x those of 4G, network latency of under 1 millisecond, support for 1 million devices/sq. km., and 99.999% availability of the network....

On strong Q2, VMware pushes multi-cloud enablement

Service providers key link between enterprises and multi-cloud opportunity: 451 Research Cloud infrastructure vendor VMWare on Aug. 23 reported a 13% year-over-year increase in Q2 revenues to $2.17 billion, which CEO Pat Gelsinger chalked up to the expanding adoption of cloud-based solutions as enterprises, service...

Using an “ABC” approach for successful digital transformation (Reality Check)

In the present era, it may be difficult to imagine communication service providers (CSPs) not moving toward digital transformation in some way. The new evolving technology ecosystem, demanding customer preferences, and competitive threats present a new playground where CSPs can play. But while CSPs...

Are you really ready for 5G? (Reality Check)

Using AI-driven analytics to please customers and streamline operations in a 5G world Every day we’re being bombarded with emails, blogs, and vendor dissertations about 5G addressing everything from new media delivery to gigabit speed to mobile devices.  With seemingly limitless bandwidth possibilities, the value-add...

Expectation vs. reality — where are CSPs in their development of partnership ecosystems? (Reality Check)

  In 2018, with the commoditization of voice and data services firmly in the cards, the digital market appears to be the market of choice for communication service providers (CSPs) hoping to boost stagnating revenues. The problem is, in the digital market, the competition no...

The AI quest for clues to improve customer service and engagement (Reality Check)

Communications service providers (CSPs) deliver an essential service — connectivity. Everyone wants to be able to communicate, but some might argue that all CSPs deliver the same thing, acting as the carrier of voice and data without a broader relationship with the subscriber. For...

Delivering real-time, dynamic service assurance in a hybrid NFV environment (Reader Forum)

  As communications service providers (CSPs) continue to transition their networks to a virtualized environment, for the next several years, they’ll be operating their legacy physical network in tandem. The resulting hybrid network environment demands higher efficiency and interoperability in the provisioning and deployment of...

Predictions for 5G in 2018

  For the past few years, CSPs and optimists have been pushing the concept of 5G internet—which purports to be fast and reliable enough to replace your home internet. Already, major providers are hinting that 5G internet will be available by the end of 2018,...

Metaswitch, Dell EMC advance software disaggregation with combined solution

MetaSwitch and Dell EMC offer joint solution Telecommunications software company MetaSwitch and Dell EMC announced a collaboration, which involves combining the former company's Composable Network Protocols (CNP) IP routing and MPLS networking stacks with the latter company's EMC OS10 Open Edition. As part of the collaboration,...

AI for CSPs: It starts with a strategy (Reader Forum)

  AI in the service provider space today is primarily focused on machine learning — a branch of AI that focuses on the development of intelligent computer programs that can predict future events more effectively than humans. These types of programs autonomously train themselves using...

How AI will solve CSPs’ customer experience woes (Reality Check)

  For too long communications service providers (CSPs) have been falling behind in customer experience (CX), while other industries have evolved to deliver amazing results. Retail, banking, and even some insurance companies are creating superior customer experiences that double as a competitive advantage. So, what’s...

Analyst Angle: the promises and challenges of AI for CSPs

  The increasing capability of computer processing power and recent advancements in cloud storage have made the once sci-fi concept of Artificial Intelligence (AI) an enticing reality. Many industries are currently exploring how to best leverage AI, and the telecommunications industry is no exception. In fact,...

Tech Mahindra, VMware partner to accelerate network transformation

Tech Mahindra and VMware combine solutions Tech Mahindra and VMware recently announced a collaboration aimed at communication service providers (CSPs), which will focus on developing, marketing and deploying solutions that accelerate network transformation. CSPs have been gradually virtualizing their networks in preparation for 5G and an...

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