CSPs

The U.S. broadband duopoly of cable and telcos is fading as fixed wireless, Starlink, WISPs, and fiber overbuilders expand rapidly. Increased competition from carriers and alternative providers is giving consumers more choices, wider availability, easier setup, and lower prices. The …

Why CSPs are losing the customer relationship betting on half the experience and where they can grab the other half. Just three weeks ago, Verizon CEO Dan Schulman said the quiet part out loud at a Semafor fireside chat: network …

For years, Communication Service Providers (CSPs) have poured billions into building out 5G Standalone (SA) infrastructure with plenty of hype into the speed and capacity it would bring, but without a clear path to profitability. Now that 5G SA is …

Artificial intelligence (AI) is transforming the world around us, redefining how entire industries operate through real-time insights, automation and more. The Telecom industry has answered the call of AI, and the message is clear: communications service providers (CSPs) who are …

CSPs must evolve with multi-capability networks, advanced antennas, and orchestration to meet agentic AI demands, rising data usage, new device types, and low-latency, high-throughput experiences while optimizing energy and coverage efficiency. Migration from 4G to 5G has not been as …

Network energy performance benchmarking is critical as operators work to cut energy costs and achieve sustainability targets Several network key performance indicators (KPIs) are relatively easy to understand and relatively simple to measure. Communications service providers (CSPs) themselves, their users …

Driven by an ever-expanding universe of connected devices and more powerful smartphones, mobile data traffic is continuing to surge, meaning the stakes are higher than ever when it comes to providing high-performing 5G networks. For years, the “best network” was …

When new technology ignites as much hype and expectation as generative artificial intelligence (gen AI), there’s bound to be a fair amount of uncertainty in the early days over what use cases the technology can be applied to, what problems …

The 5G network transition is now underway to what many true believers would consider “real 5G:” the implementation of Standalone 5G with the cloud-native mobile packet core. While the initial rollout of 5G was focused on introducing 5G spectrum to …

In our lifetimes we’ve been witness to some rare yet truly transformative moments. The arrival of the World Wide Web is an obvious one; the launch of the iPhone is another in 2007. Well, we’re amid the next truly transformative …

5G+ and 5G Ultra are two of the names that Communication Service Providers (CSPs) have given their new 5G SA (Standalone) services. Having a cool, new name that differentiates 5G SA from existing 5G NSA (non Standalone) services makes perfect …

Over the past four years, Communication Service Providers (CSPs) have merged or sold their network assets to help address the issue of a lack of differentiation and counteract the gradual decline of their stock market valuations. Many have turned to …

Small-medium businesses (SMBs) are far more sophisticated adopters of technology than many give them credit for. Representing 99% of the businesses on the planet, catering to their technology needs should be a core focus area for Communications Service Providers (CSPs) …

2023 is shaping up to be a year of uncertainty for communications service providers (CSPs). Between inflation, rising energy costs and continued pressure to cut costs while launching new services, speed and cost savings remain the name of the game. …

5G networks will undeniably enable many extraordinary new services and revenue possibilities for communication service providers (CSPs). To leverage these opportunities to the highest potential, CSPs require a flexible, high-performing packet core that will deliver the low latency and high-speed …

Nokia has released a couple of notable upgrades to its Mission-Critical Industrial Edge (MXIE) system to afford channel partners and enterprise customers the facility to host legacy non-cloud OT workloads and contemporary third-party Industry 4.0 apps in the platform, to …

Service providers, including CSPs, accounted for 55.3% of quarterly compute and storage infrastructure sales, according to IDC.

As operators’ “To-Do” lists get longer, Cisco is positioning itself as a “one-stop shop” for services Just as humans evolved from Ramapithecus to Australopithecus to Homo Erectus to Homo Sapiens Neanderthalensis, networks have evolved from Frame Relay to Asynchronous Transfer …

Indian IT multinational Wipro has announced the acquisition of Tier 1 CSP consultancy CAS Group. Terms were not disclosed.

According to the European Commission, over 99% of European businesses are classified as SMEs (small to medium enterprises). To fit in this sector companies need to employ less than 250 staff, and the vast are described as micro-businesses employing less …

Customer service has never been the telecommunications industry’s strong suit. Between confusing contracts and bills, inconsistent customer support and spotty network quality, carriers regularly struggle to deliver the kinds of experiences that subscribers expect. Exhibit A: Net promoter score (NPS) …

The Nokia survey found that only 11% of CSPs have sufficient BSS in place to meet the needs of 5G-enabled business models One of the most pressing questions around 5G is how to monetize it, and according to new research …

Many would reflect on 2021 with mixed feelings. On the positive side, there were significant developments in the telecoms industry such as wider scale deployments of 5G by CSPs and the increased availability of enterprise licensed spectrum, opening the door …

Ericsson, Nokia this week announced new CSP software offerings This week incumbent network equipment providers Ericsson and Nokia made major service provider software announcements, the former around service management and orchestration and the latter on a multi-faceted SaaS offering. These …

It is a good question, and maybe the only question for mobile operators going into the Industry 4.0 space. Camille Mendler, a chief analyst at Omdia, asked it of Google Cloud in a recent webinar, which went under the same …