Editor’s Note: The RCR Wireless News Time Machine is a way to take advantage of our extensive history in covering the wireless space to fire up the DeLorean and take …
© 2026 RCR Wireless News All Right Reserved. Developed by Eight Hats.
Tag:
Convergys
-
-
Convergys to acquire Stream, form second-largest global customer management company
by Kelly Hillby Kelly HillTwo major customer management services will join forces as Convergys Corp. (CVG) acquires Stream Global Services Inc. for $820 million, creating the second-largest such company in the world, after Amdocs. …
-
Japan’s NEC agreed to acquire Convergys’ information management business for $499 million. NEC said the purchase complements its NetCracker Technology acquisition and solidifies its focus on expanding its reach into …
-
Contracts: Clarity in Indonesia; MP Antenna wins gov contract; and more
by Sandra Cuyaby Sandra CuyaClarity Indonesia: With PT Telekomunikasi Indonesia (TELKOM) to rollout next phase to enable Fulfilment and Assurance capabilities for TELKOM’s broadband access network. Value: Undisclosed Convergys Corporation China: With G-Net, a …
-
Driving the next generation of business innovation: An RCR Wireless News Feature Report
by Tracy Fordby Tracy FordToday’s telecom operators are facing perhaps the most competitive threats to their business that they ever have. Device manufacturers, operating system companies, over-the-top service providers and large digital content giants …
-
DUBLIN – One of the buzz words at the TM Forum 2011 has been “customer experience,” with companies looking towards ways to improve the relationship between the service provider and …
-
Editor’s Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to …
-
Editor’s Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to …
-
TOT Thailand chooses Convergys smart communications suite powered by Microsoft
by Sandra Cuyaby Sandra CuyaConvergys | February 14, 2011 | Press Release (Cincinnati and Bangkok; February 14, 2010) – – Eager to increase operational efficiencies and improve customer satisfaction, national telecommunications provider TOT Thailand …
-
Sprint signed international 4G roaming agreements with Digicel in Jamaica and Global Mobile in Taiwan. The agreement will allow certain Sprint devices to automatically detect the Digicel and Global Mobile …
-
Telecom solutions company Argela selected Picochip as the core technology supplier for its femtocell developments. Argela will use Picochip’s femtocell technology in products including a residential femtocell with home-zone applications …
-
Bits and Bytes: Convergys addresses ‘bill shock'; Jelli launches mobile radio app; and more
by jscarboby jscarboConvergys launched a solution that helps address mobile ‘bill shock’ for customers. The Smart Rating and Billing Manager 5.0 product allows customers to set pre-set usage limits on their communications …
-
JDSU said it has been chosen by Singapore Telecommunications Ltd. to serve as its independent test consultant for SingTel Group’s regional LTE trials in Singapore, Australia, Indonesia and the Philippines. …
-
Editor’s Note: This is the first in a new series by RCR Wireless News that will seek to interview C-level executives from around the world to gain insight into their …
-
Nokia Siemens Networks & Accenture: Under a three-year service contract, Nokia Siemens Network has agreed to outsource IT application management services to Accenture.Wavefront & AIMIA: Canadian wireless commercialization company Wavefront …
-
The following list includes ratings changes and financial information for wireless companies announced this week by investment-banking and financial-services firms.Other–R.W. Baird lowered its estimates on OmniVision Technologies following weak results …
-
The following list includes ratings changes and financial information for wireless companies announced this week by investment-banking and financial-services firms.Carrier–Standard & Poor’s Ratings Services upgraded MetroPCS to B from B- …
-
The following list details this week’s infrastructure awards for the cellular, Wi-Fi, and WiMAX industries. The contracts are broken down by transmission technology, country and vendor. The value of the …
-
Verizon Wireless’ proposed acquisition of Alltel Communications L.L.C. could wound infrastructure vendors in the short term due to the carriers’ network overlaps and a potential pullback on immediate buildout plans, …
-
Mobile virtual network enabler Visage Mobile announced plans to sell its Subscriber Management business to billing giant Convergys Corp. Terms of the deal were not disclosed.Visage was one of a …
-
Welcome to our new Friday feature, Week in Review. Every Friday, RCR Wireless News will run through the major events of the past week, outlining what happened and speculating on …
-
Infrastructure giant L.M. Ericsson announced it will pay around $417 million for German billing company LHS AG, a move that could pit Ericsson directly against telecom billing heavyweights like Amdocs …
-
DanielsDavid Parker has been promoted to managing director at Daniels & Associates. Parker is a member of the firm’s Telecommunications Group and is responsible for advising communications service providers and …
-
Alltel Corp. renewed its contract with Convergys Corp. to continue managing Alltel’s wireless data-rating operations for another four years. Additional terms of the deal were not disclosed. Bob Lento, Convergys’ …
-
Regional carrier SunCom Wireless has renewed its billing operations contract with Convergys Corp. for an additional five years. Financial terms of the agreement were not disclosed. Berwyn, Pa.-based SunCom has …
Newer Posts