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Home - chatbots
Tag:

chatbots

  • Gen AI risks are getting clearer. How much would you pay for digital trust?

    by Kelly Hill September 18, 2025
    by Kelly Hill September 18, 2025

    AI chats being publicly searchable. People falling in love with customer service bots. The risks of generative AI threaten the rewards — but trust might be a competitive edge. As AI …

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  • Rosenworcel proposes inquiry on telecom customer service options

    by Kelly Hill August 13, 2024
    by Kelly Hill August 13, 2024

    Federal Communications Commission Chairwoman Jessica Rosenworcel is proposing that the agency open an inquiry on “ways to ensure that consumers have appropriate and efficient access to customer service resources” when …

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  • Kagan: Generative AI uses wireless for massive data collection

    by Jeff Kagan December 7, 2023
    by Jeff Kagan December 7, 2023

    CES 2024 shows how Generative AI collects data using wireless Artificial Intelligence is on a rapid growth track and Generative AI is the next step in its evolution. This technology …

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  • Kagan: Is AI and Chatbot real threat or big non-story like Y2K was?

    by Jeff Kagan September 14, 2023
    by Jeff Kagan September 14, 2023

    AI players Qualcomm, Huawei, Betacom, Juniper Networks, Cisco, Celona The AI event in Washington, DC yesterday should be your radar for what it said and what it did not say. …

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  • SK Telecom acquires stake in Korean firm AI Persona

    by Juan Pedro Tomás August 22, 2023
    by Juan Pedro Tomás August 22, 2023

    SK Telecom became the third largest shareholder in Persona AI Korean operator SK Telecom said it acquired a stake in local AI assistant developer Persona AI, with the aim of …

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  • Revolutionizing policy and connectivity with AI (Reader Forum)

    by Ricardo Michel Reyes, Co-founder and Chief Science Officer, Erudit August 22, 2023
    by Ricardo Michel Reyes, Co-founder and Chief Science Officer, Erudit August 22, 2023

    Artificial Intelligence (AI) is making its mark as a game-changer. With its ability to analyze vast amounts of data, automate processes and enhance customer experiences, AI is revolutionizing policy and …

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  • Kagan: Understanding the many different faces of AI

    by Jeff Kagan July 27, 2023
    by Jeff Kagan July 27, 2023

    How many different faces does AI have? It seems talk of Artificial Intelligence is everywhere today. It has been with us for more decades than we can count. Suddenly, Chatbot …

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  • Kagan: Could AI and Chatbot end future writers and actors strikes?

    by Jeff Kagan July 19, 2023
    by Jeff Kagan July 19, 2023

    Today, actors and writers are on strike. The last time this happened it was a really big deal. This time, not so much. Television, movies, concerts and entertainment in general …

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  • Kagan: Huawei says 5.5G or 5G Advanced will connect to everything

    by Jeff Kagan July 17, 2023
    by Jeff Kagan July 17, 2023

    5G wireless is evolving to the next level. The next step is 5G Advanced. Huawei calls their version 5.5G. In fact, the idea of 5G Advanced is spreading across the …

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  • Kagan: How AI, Chatbot and 5G are impacting your company and industry

    by Jeff Kagan July 14, 2023
    by Jeff Kagan July 14, 2023

    Recently, I was asked to give a speech to a group of executives about the changing state of the industry thanks to 5G, AI, Chatbot, IoT and more. You see …

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  • Kagan: AI ChatGPT looks and sounds like “2001: A Space Odyssey”

    by Jeff Kagan July 12, 2023
    by Jeff Kagan July 12, 2023

    Thanks to technology, things are both getting more exciting and scarier with every day that passes. There are all sorts of new, exciting, helpful and frankly dangerous technology like AI, …

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  • Kagan: Will AI, Chatbot stock bubble continue to boom or bust?

    by Jeff Kagan July 10, 2023
    by Jeff Kagan July 10, 2023

    Artificial Intelligence has been with us for decades already, going through several boom-and-bust cycles. Now, in recent months Chatbot technology like ChatGPT and Bard have been showing incredibly strong and …

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  • Kagan: Juniper Networks riding the private network, AI growth wave

    by Jeff Kagan July 3, 2023
    by Jeff Kagan July 3, 2023

    The telecommunications industry has gone through many change waves over the decades. Today, Artificial Intelligence driven private networks may be becoming the next one. Looking forward, security and chatbot tech …

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  • Kagan: What’s the next move for Meta with metaverse down, AI ChatGPT up?

    by Jeff Kagan May 15, 2023
    by Jeff Kagan May 15, 2023

    What is the next move for Meta? Three short years ago Mark Zuckerberg, head of Facebook was so excited about the metaverse and how it was going to impact everything …

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  • ChatGPT and cybersecurity: Data breaches, system vulnerabilities and malicious use (Reader Forum)

    by Greg Hatcher, Founder & CEO, White Knight Labs April 11, 2023
    by Greg Hatcher, Founder & CEO, White Knight Labs April 11, 2023

    When ChatGPT first became available in the fall of 2022, most people were in awe of the advances generative AI technology had made, as well as inspired by its promise …

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  • Kagan: Can Qualcomm succeed in AI, Chatbot, ChatGPT, Bard space?

    by Jeff Kagan April 6, 2023
    by Jeff Kagan April 6, 2023

    Qualcomm is one of America’s leading players in the wireless space. That being said, they are also wrestling with several weak links in their otherwise strong chain. Some of their …

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  • Kagan: AI chatbot technology spreads from Microsoft to Google

    by Jeff Kagan March 23, 2023
    by Jeff Kagan March 23, 2023

    Artificial Intelligence (AI) suddenly seems to be on everyone’s radar, growing in leaps and bounds. Microsoft was first to embrace this new chatbot technology with their Bing and Edge internet …

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  • SK Telecom doubles performance of Titan supercomputer

    by Catherine Sbeglia Nin February 15, 2023
    by Catherine Sbeglia Nin February 15, 2023

    The supercomputer size has been expanded to 1,040 Nvidia A100 GPUs, for a performance of 17.1 petaflops South Korea’s SK Telecom (SKT) has doubled the performance of its Titan supercomputer, …

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  • Kagan: MWC23 Barcelona shows wireless growth beyond 5G

    by Jeff Kagan February 13, 2023
    by Jeff Kagan February 13, 2023

    Wireless is not just about 5G; AI, Chatbot, ChatGPT, Bard and IoT The worldwide wireless industry is preparing for the big Mobile World Congress show in Barcelona. 5G will continue …

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  • Kagan: How ChatGPT, ChatBot and AI will change your industry

    by Jeff Kagan February 6, 2023
    by Jeff Kagan February 6, 2023

    How do you know if a new technology is taking off? One way is to count how many news stories are on that topic. With regards to ChatGPT, it’s off …

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  • Kagan: Questions, concerns on ChatGPT and Artificial Intelligence

    by Jeff Kagan January 23, 2023
    by Jeff Kagan January 23, 2023

    Overnight, it seems a new technology called ChatGPT has captured the imagination of the Artificial Intelligence world. Suddenly, we are reading about it everywhere and an increasing number of companies, …

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  • Forget about telecom call centers – here’s how to build a chatbot (Reader Forum)

    by Reader Forum October 8, 2018
    by Reader Forum October 8, 2018

    Industries are turning to chatbots to deal with customer care interaction. It’s no wonder why — they can easily deliver answers and solutions via a simple user interface any time …

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White Papers

  • Norton eBook: The 2026 Telco Playbook

  • Enea White Paper: Why Intelligent AAA is the Swiss Army Knife of Telecom

  • CSG White Paper: Telco AI Enabler: Mediation’s Defining Role

  • Enea White Paper: Scalable Database Design for 5G and Beyond

  • Supermicro and NVIDIA Whitepaper: Powering sovereign AI at scale

Editorial Reports

  • Report: Building 6G — Aligning technology, policy and purpose

  • Report: Rethinking the RAN

  • Report: Building AI-Era Network Fabrics

Webinars

  • Appledore Webinar: Closing the Agent-Ready Data Gap for Autonomous Networks

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  • SIMCom Webinar: Scaling your next deployment – from plastic to provisioning

  • Webinar: Rethinking the RAN as AI, cloud and openness converge

Since 1982, RCR Wireless News has been providing wireless and mobile industry news, insights, and analysis to mobile and wireless industry professionals, decision makers, policy makers, analysts and investors.

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