Federal Communications Commission Chairwoman Jessica Rosenworcel is proposing that the agency open an inquiry on "ways to ensure that consumers have appropriate and efficient access to customer service resources" when it comes to phone, cable and broadband services.
The proposal, which would have to...
CES 2024 shows how Generative AI collects data using wireless
Artificial Intelligence is on a rapid growth track and Generative AI is the next step in its evolution. This technology is moving forward at the speed of light. Chatbot technology like ChatGPT from OpenAI is...
AI players Qualcomm, Huawei, Betacom, Juniper Networks, Cisco, Celona
The AI event in Washington, DC yesterday should be your radar for what it said and what it did not say. Listening to the current raging debate, Artificial Intelligence is big, important and is also a...
SK Telecom became the third largest shareholder in Persona AI
Korean operator SK Telecom said it acquired a stake in local AI assistant developer Persona AI, with the aim of collaborating on the launch of products designed to improve automated customer service facilities for enterprises.
SK...
Artificial Intelligence (AI) is making its mark as a game-changer. With its ability to analyze vast amounts of data, automate processes and enhance customer experiences, AI is revolutionizing policy and connectivity like never before.
My interest in AI dates back to 2009 when it wasn't...
How many different faces does AI have? It seems talk of Artificial Intelligence is everywhere today. It has been with us for more decades than we can count. Suddenly, Chatbot technology like ChatGPT and Bard is all everyone can talk about. However, if we...
Today, actors and writers are on strike. The last time this happened it was a really big deal. This time, not so much. Television, movies, concerts and entertainment in general has changed dramatically during the past couple of decades. And that change is only...
5G wireless is evolving to the next level. The next step is 5G Advanced. Huawei calls their version 5.5G. In fact, the idea of 5G Advanced is spreading across the wireless industry to other competitors as well like Qualcomm, Ericsson, Nokia and more. Going...
Recently, I was asked to give a speech to a group of executives about the changing state of the industry thanks to 5G, AI, Chatbot, IoT and more. You see these new technologies are transforming industry after industry. As always, there will be leaders...
Thanks to technology, things are both getting more exciting and scarier with every day that passes. There are all sorts of new, exciting, helpful and frankly dangerous technology like AI, Chatbot, ChatGPT, IoT, automation and so much more. These are all impacting our lives...
Artificial Intelligence has been with us for decades already, going through several boom-and-bust cycles. Now, in recent months Chatbot technology like ChatGPT and Bard have been showing incredibly strong and rapid growth. In fact, many competitors are gearing up to enter the market with...
The telecommunications industry has gone through many change waves over the decades. Today, Artificial Intelligence driven private networks may be becoming the next one. Looking forward, security and chatbot tech are important pieces of this puzzle. Juniper Networks is one of the companies in...
What is the next move for Meta? Three short years ago Mark Zuckerberg, head of Facebook was so excited about the metaverse and how it was going to impact everything going forward, that he renamed his company. Ever since, he has been investing billions...
When ChatGPT first became available in the fall of 2022, most people were in awe of the advances generative AI technology had made, as well as inspired by its promise of increased efficiency and productivity — especially for businesses. However, such technologies also involve...
Qualcomm is one of America’s leading players in the wireless space. That being said, they are also wrestling with several weak links in their otherwise strong chain. Some of their key wireless sectors like chip sets and smartphones have weakened. This concerns investors. I...
Artificial Intelligence (AI) suddenly seems to be on everyone’s radar, growing in leaps and bounds. Microsoft was first to embrace this new chatbot technology with their Bing and Edge internet browsers for search. They just introduced Copilot, which brings AI to Microsoft 365. This...
The supercomputer size has been expanded to 1,040 Nvidia A100 GPUs, for a performance of 17.1 petaflops
South Korea’s SK Telecom (SKT) has doubled the performance of its Titan supercomputer, which was first launched as a beta in May 2022. Titan is the intelligence behind...
Wireless is not just about 5G; AI, Chatbot, ChatGPT, Bard and IoT
The worldwide wireless industry is preparing for the big Mobile World Congress show in Barcelona. 5G will continue to be big, but there is also so much more we need to focus on....
How do you know if a new technology is taking off? One way is to count how many news stories are on that topic. With regards to ChatGPT, it’s off the charts. There is so much noise. This is a major challenge for every...
Overnight, it seems a new technology called ChatGPT has captured the imagination of the Artificial Intelligence world. Suddenly, we are reading about it everywhere and an increasing number of companies, investors and industry watchers are talking about it. We are all excited and confused....
Industries are turning to chatbots to deal with customer care interaction. It’s no wonder why — they can easily deliver answers and solutions via a simple user interface any time of the day. In this article, Olivier Engel of Sicap, explains how telecom service...