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Redknee to boost IoT plans with Orga acquisition

Redknee said the $42.5M deal will bolster real-time monetization, subscriber management Toronto-based billing software provider Redknee Solutions said it plans to acquire privately held Orga Systems for approximately $42.5 million in a move to bolster its real-time monetization and subscriber management offerings targeting the growing...

Reader Forum: Boosting customer loyalty with better billing, payment strategies

Forget the device, it's about the experience In the highly competitive wireless provider market, customer loyalty remains a significant challenge. Carriers continue to seek new ways to increase customer satisfaction and renewals, primarily by advertising devices, coverage areas and pricing. However, loyalty is often won...

Reader Forum: Direct carrier billing – new wine in a new bottle?

For communication service providers searching for new revenue streams, direct carrier billing opens the door of opportunity as it enables them to directly participate in the over-the-top market by providing a payment option for consumers to charge their mobile phone bills. This also means...

CFBP targets Sprint in billing lawsuit

CFBP claims illegal billing activity; FCC yet to move on potential fine The Federal Communications Commission has yet to move on reported plans to fine Sprint $105 million related to overcharging customers, but the Consumer Financial Protection Bureau has moved forward with a lawsuit against...

#TC32014 Telco case study: Evolving OSS/BSS

OSS/BSS doesn't exactly send a thrill through most audiences. "The three words that really put fear in the heart of people in Silicon Valley are 'telco billing software.' Tediously boring," Mark Sherman of Telstra Ventures joked at the recent Telecom Council Carrier Connections event. But Sherman,...