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Context: The key to unlocking artificial intelligence at the end point (Reader Forum)

Intelligence at the edge is exciting. The edge allows devices to compute and analyze data closer to the user as opposed to a centralized data center far away, which benefits the end user in many ways.  It promises low latency as the brains of...

Study: The five essentials of implementing AI (Reader Forum)

The telecoms industry is poised to be transformed dramatically by Artificial intelligence. Over time, AI will be able to deliver the capabilities and insights telecom operators need in order to automate and proactively address issues in network, service and security operations, and customer care.  However,...

Meaningful AI needs edge and cloud computing

NXP and Nvidia both investing in AI for edge use cases The vision for the combination of 5G and the internet of things revolves around leveraging the low latency of next-generation cellular networks with sensor data to create efficiencies through lightning fast data processing in...

5G and AI: Increased network complexity requires an intelligent and automated approach

Make the switch to 5G easy by adopting artificial intelligence in your networks As 5G networks are lit up in urban cores and devices begin to hit the market, consumers are already seeing upward of 1 Gbps per second over the air. AND that’s just...

Kagan: Keep your company’s AI investment on target

Companies have begun investing in AI, the next transformative technology. However, many are wasting money focusing on the wrong areas at this early stage. True, in coming years the AI revolution will completely reinvent the way we do business, but we are still just...

Ericsson strikes 5G, AI agreements in China

  Ericsson and China Unicom have inked a Memorandum of Understanding (MoU) to accelerate the development of commercial 5G and promote 5G technological innovation, the vendor said in a statement. Signed at China Unicom’s 5G Innovation and Cooperation Conference in Shenzhen, China, the agreement strengthens the...

What emerging service assurance capabilities are needed for NFV networks?

  Network and service assurance needs are evolving rapidly, as more applications — both network functions that support telecom network operations, and enterprise applications — are becoming virtualized. SNS Research estimates that service provider SDN and NFV investments will have a compound annual growth rate...

5G to represent over 15% of mobile market by 2025: GSMA

  According to the GSMA, 5G networks will cover 40% of the global population by that year 5G connections are expected to reach 1.4 billion connections by 2025, representing over 15% of the global mobile market, according to a new study by the GSMA. The report highlights...

Orange, NTT ink strategic R&D deal for 5G, IoT, AI

  Other areas covered by the agreement include smart cities, network transformation and cloud services French telecom group Orange and Japanese company NTT signed a strategic research and development  framework agreement which will last until 2022. The main goal of the agreement is to share research findings in several key...

Four ways CSPs can use AI to gain new subscriber insights, out-market OTT competitors and deliver a better customer experience (Reader Forum)

Service providers are sitting on more marketable data than even Google -- but they’ve been slow to harness it for profit. Here are some ways they can turn things around Not even Google can rival the wealth of consumer data that communication service providers (CSPs)...

Today’s assurance vs. tomorrow’s assured networks, Part 2 (Reality Check)

In part 1 of this series, we discussed the state of networks heading into 5G, and why we’ll need to move beyond today’s concept of assurance. To achieve tomorrow’s agile, self-organizing networks that can uphold absolute assurance, we’ll need five key components: AI, a...

Intel talks AI/ML for ‘context-aware wireless’

AI/ML can provide location data used to optimize wireless performance Wireless networks are becoming increasingly complex and, with 5G looming, that will only continue as the mix and density of devices, as well as variability in application requirements, grows. A key to managing this complexity...

Forget about telecom call centers – here’s how to build a chatbot (Reader Forum)

Industries are turning to chatbots to deal with customer care interaction. It’s no wonder why — they can easily deliver answers and solutions via a simple user interface any time of the day. In this article, Olivier Engel of Sicap, explains how telecom service...

Rogers Communications partners with UBC to build 5G Hub in Vancouver

Rogers aims to start deploying 5G-ready network equipment and infrastructure at UBC starting in early 2019 Canadian telecom group Rogers and the University of British Columbia (UBC) have inked a three-year, multi-million dollar partnership deal to build a real-world 5G hub on the UBC campus...

Using an “ABC” approach for successful digital transformation (Reality Check)

In the present era, it may be difficult to imagine communication service providers (CSPs) not moving toward digital transformation in some way. The new evolving technology ecosystem, demanding customer preferences, and competitive threats present a new playground where CSPs can play. But while CSPs...

Analyst Angle: Smartphones adopting AI engines

Smartphones are getting smarter using artificial intelligence, which means smartphone-processor vendors must improve their AI platforms. To do so, the latest round of premium smartphones implement hardware-based AI accelerators, including Apple’s neural engine, Huawei’s neural-processing unit, and Qualcomm’s Artificial Intelligence Engine, which features the...

Samsung outlines details of AI, 5G and IoT investments

The South Korean firm  recently announced a large investment in AI, 5G and automotive electronics components Samsung Electronics announced plans to invest KRW 1.5 trillion ($1.3 billion) through 2022 to finance a range of studies about future technologies such as artificial intelligence (AI), internet of...

Analyst Angle: AI, specious tech races, and the dangers of being first

A lot was made last week of Samsung's large investment into AI research, and a media-fueled 5G tech race between China and the United States.  While wholly separate subjects, the notion that all sea change-type technology developments are a race could be especially dangerous...

AI makes a better salesperson than a network engineer (Reality Check)

In the relatively rare instances that artificial intelligence is already part of a telecommunications network, it is generally there to optimize connectivity and the network itself. However, when deployed correctly an AI salesbot can act as a salesperson, driving sales and increased profitability across...

Is the US lagging in AI leadership?

China, France, the U.K. and the European Union all have articulated AI strategies Artificial intelligence (AI) is the future. It will be essential in advancements toward autonomous driving, the way we use wireless devices, digital transformation of key industries like manufacturing, and many other use...

Nokia, China Mobile ink deal to research artificial intelligence, 5G

Under the terms of the agreement, both firms will establish a lab in Hangzhou Nokia and China Mobile, the world’s largest mobile carrier in terms of subscribers, have signed an Memorandum of Understanding (MoU) to investigate the potential of artificial intelligence (AI) and machine learning...

Integration: The smart home hub killer (Reality Check)

  I am glad to report that the smart home market is in rude health. One recent research report from Parks Associates found that 17 percent of US broadband households own an Internet-connected entertainment device and a smart home device, with an additional 13 percent...

Operationalizing SDN with machine learning and artificial intelligence (Reader Forum)

Quo vadis SDN in provider networks? With its promise of network simplification and new revenue streams, software-defined networking has certainly captured the interest of service providers. At its core, this technology is about disaggregating physical network functions from software control, creating an ecosystem of open...

The AI quest for clues to improve customer service and engagement (Reality Check)

Communications service providers (CSPs) deliver an essential service — connectivity. Everyone wants to be able to communicate, but some might argue that all CSPs deliver the same thing, acting as the carrier of voice and data without a broader relationship with the subscriber. For...

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