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Using an “ABC” approach for successful digital transformation (Reality Check)

In the present era, it may be difficult to imagine communication service providers (CSPs) not moving toward digital transformation in some way. The new evolving technology ecosystem, demanding customer preferences, and competitive threats present a new playground where CSPs can play. But while CSPs...

Reader Forum: 4 key benefits of mobile operator agility

We hear a lot about agility in our industry. In my position, I’m fortunate enough to have the chance to meet with leaders at some of the world’s biggest mobile operators. When I meet with them, the challenge they always share is the same:...