Reality Check

Some industries are regulated more heavily and strictly than others. For better or worse, the cryptocurrency market is practically free from regulations, while industries like cannabis-related products, are subject to much stricter laws and protocols. The telecom industry is one …

  It has been a decade or so since society began to discover the many benefits of the cloud. Since then, online services have changed our lives: how we communicate with others, how we entertain ourselves, how we do business …

Two years ago, I was welcoming our customers to the era of Software-Defined IT (SDIT). Today, that warm welcome still stands as more and more companies are embracing software-defined networking (SDN), SD-WAN, cloud migration, and software as a service (SaaS) technologies. Additionally, as the digital evolution of business …

Service providers are moving network infrastructure to the edge to support new data loads and traffic patterns driven by 5G and the IoT. By moving cloud, compute and processing power to the edge of the network, it’s possible to support …

  On April 8, a major shift is taking place in the wireless industry: the system and database that governs local number portability (LNP) and call routing in the United States — the Number Portability Administration Center (NPAC) — is …

Going forward, almost every electronic device in your house, or in your work environment, is going to be connected to the network or internet and sending data of one kind or another back to its manufacturer. For example, if you …

  For too long communications service providers (CSPs) have been falling behind in customer experience (CX), while other industries have evolved to deliver amazing results. Retail, banking, and even some insurance companies are creating superior customer experiences that double as …

  For carriers and service providers (SPs), transitioning from 4G to 5G will require more than a simple network infrastructure upgrade. More importantly, it will require a drastic shift in the strategies around the way we do business. We’ve heard …

  We live in a mobile world — the way we live and work is increasingly online. Think about this: in 2016 in North America, our smartphones, tablets, and mobile-enabled PCs consumed 1.8 Exabytes (approximately one billion Gigabytes) of data …

For mobile operators, the phrase ‘innovate or die’ is perhaps more apt than it is across other industries.  After all, any incumbent operator that elects not to bid for a 5G license and roll-out the innovative new network technology is …

  The most important decision operators need to make in 2018 is how aggressive and in what direction they should take 5G over the next 2-3 years. The challenge is that spend needs to be aligned with value as best …

In today’s world where consumers are continuously bombarded with marketing messages; delivering the right ones, in the right context, and at the right time is essential. More than ever, marketing teams are expected to drive revenue growth and, in a …

  We are at the beginning of a revolution that is changing how we live, work and relate to each other. According to Professor Klaus Schwab, founder and executive chairman of the World Economic Forum, we are entering the 4th …

The physical workplace as we know it has changed. Mobility and on-demand access to data and services have dissolved the four walls of the enterprise. Connected endpoints, location technology, and leading-edge visualization technology have blurred the lines between the virtual …

Thanks to the explosion of streaming services, social media, and a boon in interactive mobile experiences, there has been a rapid evolution in the way that today’s consumers engage with content on their mobile devices. With one-third of consumers checking …

  Spoiler Alert:  Obstructions. Ask anyone you meet how they feel about their current broadband service, and you’ll usually get an earful of complaints. Except for the rare few who have been blessed with fiber to their homes or facilities, …

  When the industry talks about 5G, there is a level of excitement and optimism about what it will enable. From “up to 100 times increase in user data rates” to “up to 100 times more connected devices” — there …

  Federal Communications Commission (FCC) Commissioner Mignon Clyburn issued a memo on the agency’s new Restoring Internet Freedom rule, essentially telling consumers their best interests in the digital age are in the backseat. In reality, consumers are better positioned under …

The Internet of Things (IoT) is fueled by the abundance of reduced cost infrastructure of compute, storage and networking, with a myriad of service integrations from device management to data analytics. As the cost of entry for IoT continues to …

  Judging by what feels like the 25th Star Wars sequel (or is it prequel?) that debuted in theatres this holiday season, it appears that battles in the galaxy are never quite settled. For those keeping track of the dispute …

As we talk to people around the world about the benefits of fiber-fast wireless broadband, we hear a lot of crazy rumors about fixed wireless, from the outdated to the outlandish. Here we tackle them head on to debunk just …

  The mobile telecommunications landscape has been changing over the past few years, particularly in the world’s developing economies.  With customers demanding expanded rural network rollout and cost competition putting pressure on capital expenditure (CAPEX) and operating expenses (OPEX), mobile …

  For Federal Communications Commission (FCC) Chairman Ajit Pai, restoring an open internet has been a long time coming.  Since his days as a dissenting FCC Commissioner during the Obama administration, Pai has remained steadfast in his commitment to replace the recent …

  Based on a study by Akamai in 2014, the United States and Canada — two of the most reliable countries in the world for Internet connection — nearly half of users experienced significant packet loss, resulting in buffer bloat …

  Our desire for privacy is part of what makes us human. None of us likes to have our privacy invaded, whether from someone reading over our shoulder or a data breach. Every day we read stories about foreign government …