On April 8, a major shift is taking place in the wireless industry: the system and database that governs local number portability (LNP) and call routing in the United States — the Number Portability Administration Center (NPAC) — is …
Going forward, almost every electronic device in your house, or in your work environment, is going to be connected to the network or internet and sending data of one kind or another back to its manufacturer. For example, if you …
For too long communications service providers (CSPs) have been falling behind in customer experience (CX), while other industries have evolved to deliver amazing results. Retail, banking, and even some insurance companies are creating superior customer experiences that double as …
For carriers and service providers (SPs), transitioning from 4G to 5G will require more than a simple network infrastructure upgrade. More importantly, it will require a drastic shift in the strategies around the way we do business. We’ve heard …
We live in a mobile world — the way we live and work is increasingly online. Think about this: in 2016 in North America, our smartphones, tablets, and mobile-enabled PCs consumed 1.8 Exabytes (approximately one billion Gigabytes) of data …
The most important decision operators need to make in 2018 is how aggressive and in what direction they should take 5G over the next 2-3 years. The challenge is that spend needs to be aligned with value as best …
In today’s world where consumers are continuously bombarded with marketing messages; delivering the right ones, in the right context, and at the right time is essential. More than ever, marketing teams are expected to drive revenue growth and, in a …
We are at the beginning of a revolution that is changing how we live, work and relate to each other. According to Professor Klaus Schwab, founder and executive chairman of the World Economic Forum, we are entering the 4th …
The physical workplace as we know it has changed. Mobility and on-demand access to data and services have dissolved the four walls of the enterprise. Connected endpoints, location technology, and leading-edge visualization technology have blurred the lines between the virtual …
Spoiler Alert: Obstructions. Ask anyone you meet how they feel about their current broadband service, and you’ll usually get an earful of complaints. Except for the rare few who have been blessed with fiber to their homes or facilities, …
This is the third article in a three-part series that looks at how carriers will navigate the complexities of their digital transformation — and those of their customers. As telecom operators re-think nearly every aspect of their business, they need …
When the industry talks about 5G, there is a level of excitement and optimism about what it will enable. From “up to 100 times increase in user data rates” to “up to 100 times more connected devices” — there …
After reading an IBM article, this spurred the idea to discuss blockchain for business applications, as well as how blockchain might impact IoT. Blockchain continues to enter the mainstream business market at a fast pace while moving into other industries …
Federal Communications Commission (FCC) Commissioner Mignon Clyburn issued a memo on the agency’s new Restoring Internet Freedom rule, essentially telling consumers their best interests in the digital age are in the backseat. In reality, consumers are better positioned under …
The Internet of Things (IoT) is fueled by the abundance of reduced cost infrastructure of compute, storage and networking, with a myriad of service integrations from device management to data analytics. As the cost of entry for IoT continues to …
Judging by what feels like the 25th Star Wars sequel (or is it prequel?) that debuted in theatres this holiday season, it appears that battles in the galaxy are never quite settled. For those keeping track of the dispute …
As we talk to people around the world about the benefits of fiber-fast wireless broadband, we hear a lot of crazy rumors about fixed wireless, from the outdated to the outlandish. Here we tackle them head on to debunk just …
The mobile telecommunications landscape has been changing over the past few years, particularly in the world’s developing economies. With customers demanding expanded rural network rollout and cost competition putting pressure on capital expenditure (CAPEX) and operating expenses (OPEX), mobile …
For Federal Communications Commission (FCC) Chairman Ajit Pai, restoring an open internet has been a long time coming. Since his days as a dissenting FCC Commissioner during the Obama administration, Pai has remained steadfast in his commitment to replace the recent …
Our desire for privacy is part of what makes us human. None of us likes to have our privacy invaded, whether from someone reading over our shoulder or a data breach. Every day we read stories about foreign government …
Consolidation has been a common theme in 2017, with companies across the advertising, publishing and telecommunications fields coming together to create industry behemoths. While these mergers aim to create new, combined capabilities, they also create a massive volume of resources …
Why is it that consumers seem to be much less forgiving with service provider chatbots than with a witty personal assistant like Siri? According to a recent global research study by analyst firm Forrester, commissioned by Amdocs, a third of …
Few wireless technologies have experienced such a dramatic rise in telco industry perception as Wi-Fi. Once shunned by mobile operators as a best-effort competitor, they now embrace it as a complement to mobile data and voice services. And in the …
Sometimes, when you ask mobile subscribers what they actually think about a given subject, the results can be surprising to say the least. That’s what happened in a recent survey by independent research agency Censuswide conducted on behalf of Openwave …
Connected cars are gathering steam as automakers not only need to provide the latest in infotainment technologies, but also deliver a wealth of useful vehicle data to automobile owners. But these new capabilities come with a new set of challenges …
