The carriers will jointly develop the Telco AI Platform by combining their respective technologies and capabilities
SK Telecom, Deutsche Telekom, e& and Singtel have formed the Global Telco AI Alliance, with the main aim of creating a new customer experience through the use of AI technology.
The four members of the Global Telco AI Alliance agreed to make joint efforts to accelerate AI transformation of the existing telco business as well as develop new growth drivers through new AI-powered business models.
The four carriers will jointly develop the Telco AI Platform by combining their respective technologies and capabilities. The Telco AI Platform is expected to serve as the core foundation for new AI services, including those designed to improve the existing telco services, digital assistants and super apps that offer a wide range of services.
Also, in order to facilitate the cooperation, the carriers will form the Global Telco AI Alliance Joint Working Group, which will have detailed discussions on issues such as co-investment opportunities and the co-development of the Telco AI Platform to reach a definitive agreement.
The telcos also plan to support each other in operating AI services and apps in their respective markets and cooperate to build an ecosystem.
“The launch of the Global Telco AI Alliance is meaningful in that it marks the beginning of a new journey to innovate our business models while growing together with our global partners,” said Ryu Young-sang, CEO of SK Telecom. “Through collaborative efforts, we will accelerate AI transformation of all industries, provide new value and experience to our customers, and lead the growth of the global AI ecosystem.”
“In order to make the most of the possibilities of generative AI for our customers and our industry, we want to develop industry-specific applications in the Telco AI Alliance,” said Claudia Nemat, board member technology and innovation at Deutsche Telekom.
Nemat also said that the alliance will also aim to bridge the gap between Europe and Asia in the adoption of AI-based technologies.
Last year, Ryu had said SK Telecom aimed to become an artificial intelligence company. He stressed that the telco will shape itself into an AI company by combining AI with a wide range of connectivity technologies.
To achieve the new vision, the carrier unveiled the following three strategies designed to innovate its five business groups. Last year, the company rearranged its business into five different groups, namely fixed and mobile telecommunications, media, enterprise, AIVERSE (AI+Universe) and connected intelligence.
Firstly, the carrier said it will redefine its core businesses with AI. By achieving AI transformation of its fixed and mobile telecommunications, media and enterprise businesses, the company said it aims to create new opportunities and growth drivers.
SK Telecom said it will improve the overall process to enable customers to search, subscribe to and use fixed and mobile telecommunications services with greater convenience and ease by applying AI to this entire process.
