The journey to virtualized networks and cloud services that are chained together in real time will further increase the demand for new tools that can provide highly accurate and automated proactive analytics. Customer experience and network analytics go hand-in-hand for communications service providers (CSPs) that have to be able to quickly identify the root cause of device, application and network issues. As customer expectations increase along with digital competition, there is a shift to measuring the actual quality of services customers experience in real time.
In this webinar, you will learn the following about the next wave of proactive analytics:
• How to measure a customer’s service experience in real-time
• Predicting customer behavior for richer engagement
• Automating proactive action to support sales and retention
Sandra O’Boyle, Senior Analyst CEM and Analytics, Heavy Reading
Gaurav Deshpande, Sr. Program Director, Analytics Industry Marketing, Communications Sector at IBM
This webinar will highlight the types of tower and antenna technology amendments that carriers foresee in the months ahead, and ways that the tower companies can support the carriers as networks evolve. Sectorization, RF containment and antenna alignment have never been more important, because carriers need to maximize the value of their spectrum in order to efficiently meet the demand for mobile data. Operators need to identify their tower and antenna technology needs in terms of the number of arrays, frequency band, length, gain and horizontal half-power beamwidth and then they need to carefully evaluate the available solutions. 4×2 MIMO deployments mean that more antennas will be going to the tower tops so form factors are a critical consideration.
Installation and maintenance of antennas and remote radio heads is becoming a job that requires technical skill as well as climbing experience. As tower tops become more crowded and more trips to the top are needed, drones are replacing tower technicians on an increasing number of job sites. Drone service providers share insight into the ways that this technology is serving the wireless industry.
This webinar will also explore the value of fiber fronthaul solutions and highlight the importance of optimization for tower and antenna technology.
What you will learn about tower and antenna technology
• What is massive MIMO? What is 4 x 2 MIMO?
• Why is fiber testing more important than ever for cell towers?
• How is the skill set needed by tower technicians changing?
• How are drones used in the tower industry?
• How will outdoor small cells place new demands on cell towers?
Who should attend this tower and antenna technology webinar?
• Tower company and wireless carrier executives
• Analysts who follow the wireless industry
• Executives and marketing professionals from wireless equipment vendors
• HR professionals who serve the wireless industry
• UAV professionals
Martha DeGrasse, Editor, RCR Wireless News
Network and service assurance remain a top priority for telecom operators, though views on what those assurance levels need to be in environments for virtualized networks remains in flux.
This webinar will look at some of the challenges telecom operators and vendors are facing in terms of updating their assurance platforms in virtualized environments; how the view on what is needed in terms of assurance is changing due to virtualization; and provide an update on the development of assurance strategies from carriers and vendors.
What you will learn:
• Insight into current challenges facing telecom operators as they move to update legacy network assurance platforms
• How to existing networks can handle new, virtualized services like VoLTE and VoWi-Fi
• Strategies telecom operators and vendors are using to handle those challenges
Who should attend:
Those involved in the rollout of telecommunications networks, with a focus on network and service assurance platforms. This includes network operations, software platforms and back-office systems.
Dan Meyer, Editor-in-Chief, RCR Wireless News
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