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Ericsson gets T-Mobile USA contract extension

SAN DIEGO-L.M. Ericsson said it has signed a contract extension with T-Mobile USA Inc. for GSM equipment and deployment in the 1900 MHz band. The contracts also will cover GPRS and EDGE technologies. The deal involves 18 T-Mobile USA markets, including Atlanta, Boston, Miami,...

T-Mobile USA reports customer, ARPU growth

T-Mobile USA Inc. reported 901,000 net customer additions during the third quarter of this year, which was a 34-percent increase compared with the 670,000 subscribers the carrier added during the third quarter of 2003 and in line with analysts' estimates. T-Mobile USA noted that...

T-Mobile USA in hot-spot alliance with foreign carriers

SAN FRANCISCO-T-Mobile USA Inc. reported its participation with the Wireless Broadband Alliance in a series of roaming agreements with six international wireless operators. The alliance will expand T-Mobile USA's hot-spot footprint to more than 11,500 locations around the world.The roaming agreement includes the U.K.-based...

T-Mobile USA adopts Intellisync software for Sidekicks

SAN JOSE, Calif.-Intellisync Corporation's synchronization software is available for T-Mobile USA subscribers carrying Danger's Sidekick devices, the company announced Tuesday.The software, which can be downloaded from the carrier's Web site, allows users to synchronize calendars, contacts and tasks between handsets and computers using Microsoft...

Samsung to integrate Oz IM software for Cingular, T-Mobile phones

SEOUL, South Korea-Samsung Electronics Co. Ltd. inked a new deal with Oz Communications Inc. to install the company's instant messaging software into select Samsung mobile phones. The deal is the latest in a series of significant customer wins for Oz, a privately held company...

Cingular report at odds with public statements

WASHINGTON-Key documents appear to contradict public statements by Cingular Wireless L.L.C. on workforce diversity allegations in three discrimination lawsuits and on a confidential report prepared by an outside consultant for the new No. 1 wireless carrier. A redacted copy of the Scendis Report obtained...

Industry warns updating EAS system for wireless may be daunting

WASHINGTON-The wireless industry told the Federal Communications Commission that integrating wireless technology into the nation's outdated Emergency Alert System could be more difficult than expected and warned policy-makers that scrapping the current regime would be unwise. CTIA-The Wireless Association said policy-makers should proceed cautiously...

Audiovox, NEC show new handsets

While primarily a stomping ground for carriers and content developers to meet and deal, this year's CTIA Wireless I.T. & Entertainment show, held last week in San Francisco, also provided a platform for the launch of several new wireless handsets. Audiovox Communications Corp. led...

Even with MMS interoperability, uptake likely to be gradual

SAN FRANCISCO-The nation's wireless carriers have agreed to provide consumers with multimedia messaging service interoperability, a move that industry watchers say will give a much-needed boost to MMS use in the United States. The Cellular Telecommunications & Internet Association said the Inter-Carrier MMS Working...

Triton loses subscribers, plans to buy Urban assets

Former AT&T Wireless Services Inc. affiliate Triton PCS Holdings Inc. said it lost 19,211 subscribers during the third quarter as the carrier was hit by an increase in customer churn that it associated with AWS' recently completed acquisition by Cingular Wireless L.L.C. Triton noted...

A NEW NO. 1

WASHINGTON-The fanfare surrounding last week's government approval of Cingular Wireless L.L.C.'s $41 billion acquisition of AT&T Wireless Services Inc. proved to be short-lived, with Moody's Investors Service reacting immediately by downgrading long-term debt ratings of the new No. 1 U.S. mobile-phone carrier and its...

Triton PCS loses subscribers, acquires Urban Comm

Former AT&T Wireless Services Inc. affiliate Triton PCS Holdings Inc. said it lost 19,211 subscribers during the third quarter of this year as the carrier was hit by an increase in customer churn that it associated with AWS' recently completed acquisition by Cingular Wireless...

T-Mobile selects PTT technology from Nokia

ESPOO, Finland-T-Mobile International said it will offer Nokia's Push to Talk over Cellular network solution in Germany in the fourth quarter of this year.The carrier said it plans to introduce it in other markets later."Our long and successful cooperation with Nokia coupled with its...

T-Mobile, Verizon tie for top spot in customer service study

T-Mobile USA's and Verizon Wireless' customer service departments scored closely in Vocal Laboratories' quarterly SectorPulse report measuring customer care quality.T-Mobile rated an A in caller satisfaction and B in call completion for the second time, while Verizon improved its caller satisfaction grade to A...

IPWireless, Flarion move into Wi-Fi space

When wireless experts raved about the next big technologies a few years ago, they had Flash-OFDM and UMTS TDD in mind. Both protocols are not only making strides in wide area networks, but are beginning to interface with Wi-Fi service, creating a potential competitive...

Bill Diggins shuffles from music manager to mobile marketer

You could call Bill Diggins lots of things-music mogul, artists' advocate, maybe even visionary. Just don't call him a ringtone salesman. According to the founder of 2-year-old music marketer Diggit Entertainment Group, a truly successful mobile content sales campaign must go far beyond simple retailing. "We're not...

3 GSM carriers part of digital emergency alert test

WASHINGTON-Three nationwide GSM carriers will participate in a digital emergency alert pilot that officially kicked off last week, but questions remain about whether the Bush administration-sponsored project can secure support from top CDMA wireless operators and the leading industry trade association. The six-month pilot...

Qualcomm to gain European access through Siemens, Trigenix

Failing to make strong inroads into Europe with its second-generation CDMA offering, Qualcomm Inc. wants to write a different story for UMTS technology. Within a two-week span, the San Diego-based vendor penned two deals that underscore its intention to be a mainstream player in...

McDonald’s to include ring tones in Monopoly game

SAN FRANCISCO-Mobile-music provider Faith West Inc. will team with McDonald's to offer ring tones as prizes for the fast-food chain's Monopoly game.The ring tones will be available through a new online component of the game, available at playatmcd.com. Customers who land on Community Chest...

Motorola offers 6 clamshell phones in Europe

BASINGSTOKE, United Kingdom-Motorola Inc. unveiled six new clamshell handsets in the hopes of expanding its popularity among wireless users in Europe, the Middle East and Africa. The new devices are designed to exploit network services such as Vodafone Live, T-Mobile t-zones, O2 Active, Orange...

Carrier alliance updates work on mobile-phone interface

LONDON-A global alliance of wireless carriers that is working to define mobile-phone interface standards said it has added new members and outlined its work to date. The Open Mobile Terminal Platform Ltd. group, which includes heavyweights such as Vodafone Group plc, NTT DoCoMo Inc.,...

T-Mobile USA garners top retail sales rating in J.D. Powers survey

J.D. Power and Associates reported that T-Mobile USA Inc. ranked highest in overall retail sales customer satisfaction among the nation's seven largest wireless operators, according to the firm's 2004 Wireless Retail Sales Satisfaction Study. The study, which included responses from 4,462 wireless users who...

RadioShack turns up kiosk presence

Once viewed as a haven for technology nerds, RadioShack Corp. has quickly become one of the most prominent retail locations for wireless products, services and accessories. Analysts have reported that the retailer accounts for as much as one-fourth of all gross customer additions for...

T-Mobile offers Sony Ericsson tri-band card

BELLEVUE, Wash.-T-Mobile USA Inc. launched the Sony Ericsson GC79 PC card providing access to the carrier's GPRS and 802.11b-based Wi-Fi data networks from a single device. The tri-band device operates on 900 GSM/GPRS networks and sells for $200. "This GPRS card with integrated Wi-Fi...