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Reality Check: T-Mobile US’ three days of change

Editor’s Note: Welcome to our weekly Reality Check column where C-level executives and advisory firms from across the mobile industry share unique insights and experiences.

To recap a couple of themes that we have discussed since the beginning of the year, first quarter earnings are going to highlight a) the disruptor role of T-Mobile US in the wireless marketplace (leading to healthy gross and net additions for them, as well as for AT&T Mobility, but weaker additions for Verizon Wireless and Sprint); b) improvements in the economy, but particularly in the housing sector (and particularly in the Southeast and Midwest) driving additional broadband speeds and penetration; and c) continued low interest rates fostering additional consolidation/acquisition from companies who are generating cash.

T-Mobile US levels the playing field on tablets

I remember when T-Mobile US released their Simple Choice pricing plans last March. My first thought was “brilliant” – they were going to separate the smartphone subsidy from rate plan pricing. “Zero down” made sense and was a terrific acquistion tool for T-Mobile US (re: the iPhone launched on T-Mobile US one year ago this weekend). Within a year, every other carrier followed T-Mobile US’ pricing model. In fact, when I was upgrading to a Sprint Spark-enabled Samsung Galaxy S5 on Friday, the in-store displays only showed the monthly payment price (no subsidized prices are shown).

Last week, T-Mobile US introduced two new initiatives. The first should come as no surprise if you have followed my columns over the past two months: the Simple Starter plan offers unlimited voice, text and unlimited data for $40 per month. The first 500 megabytes are on T-Mobile US’ LTE network and consumers can purchase a day ($5) or week ($10) pass until their month expires. It’s a welcome change to overage charges, but T-Mobile US would benefit from an even simpler change: a five gigabyte “overage protection bank” that users can draw from that would cover the occasional overages customers face.

While Simple Starter is a good change, the real news was on tablet pricing and plans. On Friday, T-Mobile US launched “Operation Tablet Freedom,” which entitles current postpaid customers to purchase a T-Mobile US network-enabled tablet for the same price as the Wi-Fi capable version. To prove it, T-Mobile US posted the pricing of the two versions in their press release. In addition to this, T-Mobile US also included 1 GB of additional data (200 MB is the standard package) in all plans through the end of the year.

The “Qualcomm tax” effect (Qualcomm 3G chipset pricing drove the first Wi-Fi to carrier-radio pricing) has plagued the telecom industry since the rollout of the iPad. Carriers struggled with subsidizing the $100 to $130 difference for years. Like international minute pricing and global roaming, tablet pricing differentials were simply a “that’s just the way it is” phenomenon. T-Mobile US’ removal of the difference and tying it to a bundled offer to current postpaid customers is a master stroke. I clearly expect Verizon Wireless and AT&T Mobility to follow suit by summer.

This is unbelievably good news for tablet makers such as Samsung, Microsoft and Apple. Because the tablet now “works everywhere” it blends the functionality of a smartphone into the bigger screen of an iPad or a Galaxy Tab. To consumers, the question now becomes “If I am going to own a tablet, why not have the capability to use the tablet at faster speeds in more places?” This will (eventually) flip the ratio of carrier radio-equipped to Wi-Fi only tablets sold from the current 15%/85% to 90%/10%. Ironically, the Qualcomm tax will result in more Qualcomm radios being put into tablets and ultimately more Qualcomm profits.

On top of this, T-Mobile US will be able to use their data network as a means to attract Verizon Wireless and AT&T Mobility customers to their network (presumably, the previous tablet plan did that, but with limited success). With recent strong RootMetrics finishes for speed (but no strong finishes for reliability), a combined Wi-Fi (indoor) and T-Mobile US (outdoor) offering might tip enough people to ask “Why not?” and give magenta a try.

More on T-Mobile US when they announce earnings. Operation Tablet Freedom means a lot more to T-Mobile US gross additions than analysts originally estimated. With AT&T (and Amazon) likely following suit, it could have significant ramifications to data growth.

Comcast’s David Cohen testifies before Congress

Earlier this week there was a Senate Judiciary Committee hearing on the proposed Comcast/Time Warner Cable merger. Featured in the testimony was David Cohen, Comcast’s EVP who also is well known for his fundraising ties to the Obama administration (not to mention his early political experience as chief of staff for Philadelphia mayor and later Governor Ed Rendell).

Cohen reiterated the scale and innovation benefits of the merger. Senator Patrick Leahy (D-Vt.) then asked him to clarify his previous statements that “cable rates will not go down.” In an apparent swipe to politicians’ ability to tell the truth, Cohen responded: “I have a nasty little habit of telling the truth, and when I was asked ‘Are people’s cable bills going to go down?’ I said I can’t make that commitment. But, between the synergies in this deal, and whatever marginal additional leverage we might have in programming and equipment supply purchasing … will ultimately inure to the benefit of the consumers. And, let’s face it, consumers today are in the driver’s seat.” Cohen 1, Leahy 0.

Comcast then went on to frame this merger in light of the revenue and market capitalization of Internet giants such as Apple, AT&T, Verizon, Google, Amazon and Facebook. They argued the following:

“New digital platform providers, with their roots in software and hardware, are using the robust Internet connectivity provided by Comcast, TWC and our competitors to grow into global powerhouses. These companies are increasingly pursuing new businesses that compete with ours. As one industry expert has observed, ‘broadband connectivity is the glue that permits multiple firms, once walled off from one another in distinct product-market categories, to compete, cooperate, buy and supply products and services from one another in order to satisfy customers that are able to buy from any one of them.’”

Senators, however, stuck to more traditional definitions of the cable industry, questioning the rate of cable (video and Internet) bills as well as their poor quality of service. Cohen called the continued reminder of their poor service a “kick in the butt” for which Senator Al Franken (D-Minn.) responded “you’re welcome.”

Bottom line: There was a lot of hype leading up to the testimony, but nothing new came out of the hearing. As we have stated previously, there is no current body of regulation that would cause either the Department of Justice or the Federal Communications Commission to reject the merger, especially given Comcast’s willingness to divest three million lines (or about 27% of the lines they are acquiring). This does not eliminate the chances, however, of the DoJ or FCC creating a “too big to merge” precedent, and/or requiring that the combined entity take new steps to un-bundle access from content.

If the DoJ and FCC tread lightly, expect continued consolidation and/or cooperation in the broadband industry, perhaps combining FiOS and U-verse into a single entity (or FiOS in an out of region play with Google Fiber). The precedent will have been established, and, with low costs of capital, the opportunity to establish new levels of scale will be achievable with minimal regulatory scrutiny.

Jim Patterson is CEO of Patterson Advisory Group, a tactical consulting and advisory services firm dedicated to the telecommunications industry. Previously, he was EVP – Business Development for Infotel Broadband Services Ltd., the 4G service provider for Reliance Industries Ltd. Patterson also co-founded Mobile Symmetry, an identity-focused applications platform for wireless broadband carriers that was acquired by Infotel in 2011. Prior to Mobile Symmetry, Patterson was President – Wholesale Services for Sprint and has a career that spans over twenty years in telecom and technology. Patterson welcomes your comments at [email protected] and you can follow him on Twitter @pattersonadvice.

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