Verizon Wireless looks to be moving forward with plans to shutter a trio of domestic call centers, as published reports indicate the carrier is set to close a Houston office by Aug. 25. Reports note the move will impact 950 jobs, though Verizon Wireless claims that number may change as some of those impacted may take other jobs within the carrier.
Published reports earlier this year indicated that Verizon Wireless would be closing call centers in Bellevue, Wash.; Houston; and Southfield, Mich., that will impact approximately 2,600 employees. The carrier is also consolidating a call center in Folsom, Calif., with a center in Rancho Cordova, Calif., in a move expected to impact 325 employees; and consolidating its Internet Response-Chat Team into a pair of locations in Ohio and Illinois that is expected to impact 250 employees.
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