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Nuance powers Movistar’s Llamadas Perdidas Voice-to-Text service

Nuance Communications | March 7, 2011 | Press Release

Nuance’s Missed Call Messenger Ensures Movistar Subscribers Get the Message Every Time with Transcribed Voice Messages Delivered via SMS Text

BURLINGTON, Mass.–(BUSINESS WIRE)–Nuance Communications, Inc. (NASDAQ: NUAN), today announced that its Missed Call Messenger voice-to-text platform now powers Movistar Spain’s Llamadas Perdidas, a suite of voice-to-text services that enables its full subscriber base to receive transcribed voice messages via SMS text message when call recipients can’t be reached or do not have voicemail.

Millions of calls are missed every day around the world, which means missed opportunities for both consumers and carriers. Movistar’s Llamadas Perdidas completes the call every time, providing subscribers with the ability to speak a message up to 15-seconds long that is transcribed and delivered via text message along with the number of the caller to the recipient. Movistar’s Llamadas Perdidas is powered by Nuance’s Missed Call Messenger service, which is built on Nuance’s powerful voice-to-text platform, currently deployed with mobile operators around the world. The service is automatically available to all Movistar Spain prepaid and contract customers, with no charges incurred by the message recipient.

“Nuance’s Missed Call Messenger service allow us to further enrich the way our subscribers are able to stay connected, extending our services and capabilities beyond the boundaries of traditional voicemail,” said Agustín Navarro, service design manager, consumer voice & broadband, Movistar.

“Missed Call Messenger is a unique and powerful call completion technology that allows consumers to always get the message no matter where they are,” said John Pollard, vice president and general manager, voice-to-text services, Nuance. “This is innovation that Movistar’s customers will love, is easy to deploy, and offers the carrier exciting revenue opportunities.”

Nuance’s voice-to-text platform powers the voice-to-text services offered by leading carriers around the world including AT&T, Cisco, Vonage, Bell Canada, Rogers Wireless, Optus, Vodafone, Vodacom, SaskTel, TELUS, Telstra, and many others. Nuance’s voice-to-text platform, which leverages the core speech technology of the trusted Dragon NaturallySpeaking dictation software, allows customers to access and organize voicemails via transcribed messages that are sent directly to a mobile phone as a text message or email, or to their PC.

About Nuance Communications, Inc.

Nuance is a leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications and professional services. For more information, please visit: nuance.com.

Nuance and the Nuance logo are trademarks or registered trademarks of Nuance Communications, Inc. or its subsidiaries in the United States of America and/or other countries. All other company names or product names may be the trademarks of their respective owners.

The statements in this press release, relating to future plans or future events or services, are forward-looking statements which are subject to specific risks and uncertainties. There are a number of factors which could cause actual events or results to differ materially from those indicated in such forward looking statements, including fluctuations in demand for the Nuance products, the relationship with the partner and the continued development of Nuance products. The reader is warned not to rely on these forward-looking statements without reservation, since these are simply reflections of the current situation. Nuance disclaims any obligation to update any forward-looking statements as a result of developments occurring after the date of this document.

Press Release via Business Wire

 

 

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