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Apple could make listening to voicemail obsolete

Tech company is testing voicemail transcription feature

Many smartphone users, particularly those that fall in the millennial age range, find the whole receiving-then-listening-to a voicemail process tiresome. Taking that cue, Apple is apparently testing a way that would make the whole process a thing of the past.

According to a report from Fortune, Apple is testing technology that could potentially see the digital assistant Siri receive voicemail, transcribe the message to text, then send it to the voicemail recipient in a text message.

As Fortune points out, citing a 2012 survey done by the Pew Research Center, this evolution of technology is keeping pace with the end-users’ preference.

According to that study, 63% of teens said they text every day with friends and family.

The Verge reports that the new service is called iCloud Voicemail and is slated for a launch sometime in 2016.

And although a novel feature, Google Voice has had a similar offering for several years.

The report initially appeared in Business Insider, which reports that Apple employees are testing a version of the feature.

From that article: “Apple’s proposed solution is both incredibly simple and incredibly clever: People like to leave voicemails (it’s often quicker to orally deliver your information than it is to type it in a text message). But they don’t like to receive voicemails (it’s a lot quicker to read a text than it is to listen to the person talking to you). The new product will also bridge a generation gap: Older users like voicemails. Young people do not.”

As competitor Microsoft continues to improve its Cortana assistant, Apple has continuously added functionality to Siri. Some watchers think the new voicemail-to-text feature will be part of the next operating system.

ABOUT AUTHOR

Sean Kinney, Editor in Chief
Sean Kinney, Editor in Chief
Sean focuses on multiple subject areas including 5G, Open RAN, hybrid cloud, edge computing, and Industry 4.0. He also hosts Arden Media's podcast Will 5G Change the World? Prior to his work at RCR, Sean studied journalism and literature at the University of Mississippi then spent six years based in Key West, Florida, working as a reporter for the Miami Herald Media Company. He currently lives in Fayetteville, Arkansas.