YOU ARE AT:AmericasLatAm: América Móvil consolidates OSS; Opera video interview

LatAm: América Móvil consolidates OSS; Opera video interview

América Móvil has selected NEC and NetCracker Technology as providers for a consolidated, end-to-end OSS solution for its Latin American operations, which includes Argentina, Brazil, Mexico, Colombia, the Dominican Republic and Puerto Rico.

The goal of the project, which will replace legacy inventory systems, is to standardize the operating support system platforms within América Móvil’s Latin American operations to accelerate time-to-market by automating network and service fulfillment; streamline the ordering process and deliver an improved customer experience.

 

Opera talks Latin American trends: In a video interview with RCR Wireless News, Jay Hinman, VP of operator solutions at Opera, talked about the company’s latest projects in the Latin American region, including the deal with TIM Brasil, which has been a key client since 2010. Opera also works with Nextel in Brazil, Mexico and Argentina. The company is starting to provide solutions for América Móvil.

Talking about upcoming trends, Hinman said that networks will have a hard time keeping up with user demand as people move to more video- and audio-streaming services. Other challenges for the region include managing data plans, the sponsored data trend and the ability to provide small data packages.

Small cells in Mexico: América Móvil’s mobile unit in Mexico, Telcel, has turned on scalable small cell systems for in-building coverage. Gerardo Aguirre, director of network engineering with Telcel said that the carrier’s largest customers in Mexico demand and expect a superior mobile network experience at all times. Telcel teamed up with SpiderCloud for its go-to in-building network solution for Mexico’s business, education and government customers.

More news from the Latin American region

Panama: There were a total of 7.1 million mobile lines at the end of 2014 in Panama, representing a penetration rate of 95%. According to the government regulator, the telecommunications market recorded revenues of $3.76 billion between 2008 and 2014.

Brazil: Sky Brazil, which is owned by satellite TV operator DirecTV, estimates that it will add between 300,000 and 400,000 customers to its base this year.

Peru: In March, about 65,000 number-portability requests were made by mobile-line customers in Peru. According to regulator OSIPTEL, Claro and Entel were the carriers that won over the most customers.

LatAm: The airline company Avianca tapped Telefónica to provide customer relationship, Internet and security services across the 26 countries in which Avianca operates.

Wondering what’s going on in Latin America? Why don’t you follow me on Twitter? Also check out all of RCR Wireless News’ Latin American content.

ABOUT AUTHOR

Roberta Prescott
Roberta Prescott
Editor, [email protected] Roberta Prescott is responsible for Latin America reporting news and analysis, interviewing key stakeholders. Roberta has worked as an IT and telecommunication journalist since March 2005, when she started as a reporter with InformationWeek Brasil magazine and its website IT Web. In July 2006, Prescott was promoted to be the editor-in-chief, and, beyond the magazine and website, was in charge for all ICT products, such as IT events and CIO awards. In mid-2010, she was promoted to the position of executive editor, with responsibility for all the editorial products and content of IT Mídia. Prescott has worked as a journalist since 1998 and has three journalism prizes. In 2009, she won, along with InformationWeek Brasil team, the press prize 11th Prêmio Imprensa Embratel. In 2008, she won the 7th Unisys Journalism Prize and in 2006 was the editor-in-chief when InformationWeek Brasil won the 20th media award Prêmio Veículos de Comunicação. She graduated in Journalism by the Pontifícia Universidade Católica de Campinas, has done specialization in journalism at the Universidad de Navarra (Spain, 2003) and Master in Journalism at IICS – Universidad de Navarra (Brazil, 2010) and MBA – Executive Education at the Getulio Vargas Foundation.