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Infovista on key market trends, balancing capex and CEM

Vikas Trehan, SVP of Infovista, spoke with RCR Wireless News about key trends that the company sees in the market – in particular, how mobile operators are grappling with the continuing surge in data growth, and the fact that revenues are not growing at the same pace.
“It’s all about achieving a balance between the [capital expenses] and the customer experience management,” Trehan said.
He added that operators seek to strike that balance by relying on end-to-end service assurance and big data, and that Infovista is taking an aggressive approach in this space with multi-functional end-to-end offerings, including last year’s acquisition of Aexio.
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ABOUT AUTHOR

Kelly Hill
Kelly Hill
Kelly reports on network test and measurement, as well as the use of big data and analytics. She first covered the wireless industry for RCR Wireless News in 2005, focusing on carriers and mobile virtual network operators, then took a few years’ hiatus and returned to RCR Wireless News to write about heterogeneous networks and network infrastructure. Kelly is an Ohio native with a masters degree in journalism from the University of California, Berkeley, where she focused on science writing and multimedia. She has written for the San Francisco Chronicle, The Oregonian and The Canton Repository. Follow her on Twitter: @khillrcr